One Problem
I have ordered twice from this company, the first, NO PROBLEM however, the second I was under a time constraint. I had to pay extra for what I needed to get it in time. I hit the order button and the money was out of my account and my order arrived days after it was due. It was a gift for young bride. I made the requisite calls about my order, and was told that they had made a mistake. Their mistake was sending it regular mail and by doing so the gift was late, my reputation has taken a hit. What really bothers me though is I spent extra to get these materials faster, 2-3 days turned into a week, after that week was up I still did not have a refund for another three days after that for the shipping fees, that did me NO GOOD to pay in the first place. Of course, the company says it is the bank but I know refunds are never high on anyone's list of things to do, not when incoming orders need to be collected. I love the products, just not happy with shipping!!